This is one way to put it, but another way would be clarifying that Facebook is a dark-pattern filled, dopamine-tuned, unethical, illegal, and sometimes wilfully criminal social network.

While this was back ages ago, Zuckerberg used failed logins from Facebook to hack into a reporter’s email. Yes, Facebook captured plaintext passwords of failed logins, and Zuckerberg personally used them to hack a reporter’s email account who was digging into FB.

https://www.businessinsider.com.au/how-mark-zuckerberg-hacke...

The problem isn’t scaling pains as you try to wrap. The problem IS Facebook, and almost everything about it.

Examples: Pledge 99% (for-profit, tax structuring), Internet.org (locking in of Facebook; closed intranet as ‘internet’); anticompetitive actions against Snapchat through copying of stories; and the 999+ privacy scandals that have continuously plagued Facebook because it is the core business model.

For you to call Zuckerberg commendable, is almost an insult for every founder with a moral compass.

He is certainly competent, but “commendable” is the exact antonym of what I’d use to describe him.