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Re:Subscribers are the new, new thing in business by vinceguidry on Wednesday April 11, 2018 @08:17AM (#16810315)
Or PayPal. When NYT wouldn't let me cancel without a phone call, I simply canceled the sub via PayPal. They sent me nasty collection agency-style "your account is past due" emails before finally canceling, 2 months after I stopped paying them.

I now pay careful attention to cancellation procedures when signing up for stuff.

Re:Subscribers are the new, new thing in business by distances on Wednesday April 11, 2018 @05:57PM (#16816125)
> When NYT wouldn't let me cancel without a phone call, I simply canceled the sub via PayPal. They sent me nasty collection agency-style "your account is past due" emails before finally canceling, 2 months after I stopped paying them.

I don't know how widespread problem this is, but definitely affects Germany too: companies have asymmetric requirements for signup and cancellation. We should get legislation that lets consumers cancel with the same method they used to subscribe.

In Germany companies won't accept non-payment as cancellation though, and will send your bill to collections.

Re:Subscribers are the new, new thing in business by vitorfs on Wednesday April 11, 2018 @09:49AM (#16811016)
I had the same issue with NYT. I find it terrible services that doesn't allow you to cancel subscription without talking to someone.

PayPal is a great option for services that support it. At least you can cancel whenever you want.

One of the banks I work with let you create a virtual credit card number associated with your physical credit card. You can remove it and create a new one at any time, without having to request a new physical card. So I try to use it strategically nowadays. In the worst case, I just cancel the virtual card.

Re:Subscribers are the new, new thing in business by Terr_ on Wednesday April 11, 2018 @03:16PM (#16814508)
Bojack Horseman had a whole episode partly about the lengths newspapers will go to to keep you from cancelling your subscription.

The person on the phone ended up being a ridiculously empathetic and impromptu therapist for most of the episode, but here's the punchline: https://youtu.be/Ml94NgOFxxE?t=1m22s