Re:Ask HN: Non-technical employees don't get along with engi...
by mcv on Wednesday April 04, 2018 @06:26AM
(#16753454)
This, pretty much.
If you can't afford to fire him, you could shield for him for a while, have all contact between him and others go through you. But that inevitably kills his ability to grow within the company, it eats up your time, and is not a sustainable situation.
Basically, either he needs to learn to interact with non-technical people (still the preferred solution, if possible), or he needs a work environment where he doesn't need to interact with non-technical people. It's up to you to decide whether your company can be that environment, and whether you want your company to be that environment.
If you can't afford to fire him, you could shield for him for a while, have all contact between him and others go through you. But that inevitably kills his ability to grow within the company, it eats up your time, and is not a sustainable situation.
Basically, either he needs to learn to interact with non-technical people (still the preferred solution, if possible), or he needs a work environment where he doesn't need to interact with non-technical people. It's up to you to decide whether your company can be that environment, and whether you want your company to be that environment.