Re:Uber Is Ripping Off Frequent Riders and Here’s How to Avo...
by icebraining on Thursday March 29, 2018 @02:19PM
(#16709564)
In this case, "new customer" is anyone not currently subscribed. So if you go from provider A to B and then back to A a few months later, you're a new subscriber.
That is not a problem for new customers, who have 1 chance to try a new product.