I'm not sure why this post is downvoted. Analemma's right. Civilized countries don't routinely redefine civil rights as the US does. Binding arbitration is no substitute for the lack of law enforcement. This is a simple violation of statute, not contract. No arbitration should be needed.

For example, Germany actually asserts a civil right requiring that every employee have access to at least 4 hours of daylight every day. In the US, no such law would be respected or enforced, given the latitude granted corporate misbehavior.

Even if an explicit amendment to that effect were asserted in our Constitution, still our courts would gladly entertain the redefinition of every part of that statute, from "employee" to "daylight" to "4 hours".

This widespread institutional tolerance of legalistic weaseling by haves to overwhelm civil rights of the have-nots is quite uncivilized, there's no better word for it.

In this case, IBM's malefactions toward elders is a perfect illustration of civil abuse. For this and the sundry other ways the company has victimized its staff and customers for decades, IBM richly deserves no less than a death sentence.