I see you have not watched La Casa de Papel (or, as they have recently creatively rebranded it in English, "Money Heist"). Yeah, it wasn't produced by Netflix, but they stick their branding on it and have numerous errors in the subtitles.

Netflix productions have errors and missing lines, but they're at least always available. I report the problems and they get fixed pretty quickly.

Here (Japan region), it's fairly difficult to find things with subtitles, which I pretty much need, so I'll take what I can get.

You get extremely lucky then. Violet Evergarden has a hilariously badly subtitled sequence in S1E2 at 7:25. The whole thing is wrong, but in short, she says "you wanted a girl" when she said "your parents wanted a girl" and talks about him saying a girl's name in bed when she was talking about herself.

I reported this back in jan 19, and it's still fucked.

That does sound bad -- have you tried pinging them again? Usually when I report issues, they're English issues, so the check/fix process is probably much simpler for them.

For a little background information, I'm mostly deaf, so I generally use subtitles for English (my native language) in English-language programs, so the problems we encounter are likely very different. :)

At this level of handicap, I'm simply happy that the subtitles exist -- I can't say the same for Hulu or Amazon Video.

As someone with decent difficulty understanding spoken english, yeah, i do choose netflix over amazon video for that reason as well (no hulu in germany, and often amazon subs have only german subs here).

I've poked Netflix again this week, but really, i don't expect anything. It's not like they respond to the original complaint. Often these services just put up the files given by their contract partners and then walk away. RWBY on crunchyroll has no english subtitles either despite being originally english. Roosterteeth, the creator company, is aware of this and hasn't fixed it in the year since i reported it. To make it worse, the page claims english subs are available.

For evergarden though, torrenting from a dedicated translation group is the only option to get non-broken subs at the moment.

Called them directly and they told me "it's only fixed if many people report it" (ain't gonna happen), and "since this is licensed content, it depends on the other company and we have no idea whatsoever when or if it's gonna be fixed, or even how long we'll carry the series for". So much for "netflix original".

That's terrible service, sorry to hear that. :(

It's sadly how the licensing business works. Although i do 100% blame netflix for calling it a "netflix original" when all they did was buy a license and be sent files they can't touch.

That's about the only guarantee though. Some 'Netflix Originals' are purchased from other broadcasting companies, there's wildly inconsistent quality across then...

I love Netflix and all but the little name in the corner doesn't mean much.

Yes if the watermark was for original Netflix Originals I would appreciate the utility. Even Red vs. Blue is marked as a Netflix Original but I believe it predates even YouTube.

I would disagree with that... Netflix's subs might be passable when they don't have to deal with translating on-screen text, but when that is the case (like with anime, which they've been investing a lot of money into) the presentation is just horrible. Just look at the video in this tweet: https://twitter.com/Daiz42/status/949379951194726401 (also look for the video in the follow-up tweet demonstrating how much better it could be with just some simple changes)

The state of official anime subs is just bad everywhere. Crunchyroll's are not-infrequently total gibberish. Netflix's handling of signs is indeed awful but they do at least (usually) write decent translations. I won't say that fansubs are any better on average but the only actual well-done subs are all fansubs which is kind of sad.