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Re:Amazon's internal numbers on Prime Video by ams6110 on Thursday March 15, 2018 @12:01PM (#16593989)
I have Amazon Prime but rarely watch anything in the video service. I find the UI to be horribly clunky, slow, and difficult to use. Maybe because my primary TV device is an old Wii console, but Netflix manages to provide a much better experience on the same device.
Re:Amazon's internal numbers on Prime Video by jschwartzi on Thursday March 15, 2018 @12:03PM (#16594011)
At least it doesn't auto-play trailers like Netflix does on my PS4. I spend very little time in their app as a result of that.
Re:Amazon's internal numbers on Prime Video by hanklazard on Thursday March 15, 2018 @12:30PM (#16594258)
My GF's smart TV auto-plays next episodes, even cuts movie credits off after just a few seconds to try to bait us into the next thing. Maybe its just me, but I generally like to see the credits, hear the end music, etc. Rather than actually escorting us into the next video, this UI "feature" just compels us to shut the whole system down out of annoyance.
Re:Amazon's internal numbers on Prime Video by cpeterso on Thursday March 15, 2018 @12:47PM (#16594419)
You can disable "Play next episode automatically" in your account settings on Netflix's website: https://www.netflix.com/HdToggle

The Netflix app on my smart TV honors that setting. Unfortunately, this setting does not stop Netflix from auto-playing the video when you first select it.

Re:Amazon's internal numbers on Prime Video by gknoy on Thursday March 15, 2018 @12:46PM (#16594407)
The windows 10 Netflix app seems to have a good compromise: When the credits (opening and closing) of some shows (maybe only ones produced by Netflix?) start there's a "Skip credits" or "Skip intro" button, but it's not automatic.
Re:Amazon's internal numbers on Prime Video by Aissen on Thursday March 15, 2018 @12:41PM (#16594358)
This is a standard Netflix feature. Netflix runs the same code on almost every (TV) platform: consoles, TVs, set-top-boxes, etc.
Re:Amazon's internal numbers on Prime Video by nkozyra on Thursday March 15, 2018 @12:19PM (#16594165)
This decision was indeed perplexing. People don't like things that auto-play as a rule, I would be very surprised if this passed user testing.

This and the parent comment lend themselves to a bigger concern of mine: services not always owning the UX. Either the services have to design multiple apps leading to the kind of inconsistencies that arise naturally from that or the devices have to use some API against whatever UI they happen to support.

Basically, you have to re-learn these services depending on where you're playing them. I feel like Netflix has locked it down a bit but there's always smart TVs, media players, etc. that will never uniformly support a single UX for any given service.

Re:Amazon's internal numbers on Prime Video by em3rgent0rdr on Thursday March 15, 2018 @09:16PM (#16597882)
> "People don't like things that auto-play as a rule"

Really? In amazon's case they auto play the next episode, so given that the user statyed up through the entire episode, that means they probably like that series and so like the next episode.

Also I find YouTube autoplays to be more often than not to be enjoyable by me. And I discover new stuff I like that I wouldn't have discovered otherwise.

Re:Amazon's internal numbers on Prime Video by maxxxxx on Thursday March 15, 2018 @12:42PM (#16594373)
I often see trailers on Prime before a show starts. Really annoying.
Re:Amazon's internal numbers on Prime Video by liveoneggs on Thursday March 15, 2018 @12:17PM (#16594139)
funny because it (amazon video) auto plays trailers before shows on the iphone app
Re:Amazon's internal numbers on Prime Video by ConceptJunkie on Thursday March 15, 2018 @01:29PM (#16594827)
There's reasonable room for disagreement over features of Netflix and Amazon's video UIs, but I think we can all agree that Hulu's interface is horrible and consistently gets worse every time they change it.
Re:Amazon's internal numbers on Prime Video by jhayward on Thursday March 15, 2018 @01:05PM (#16594593)
Amazon Prime on a Roku is a little better than Netflix on the same device, mainly due to Netflix not wanting to directly expose their inventory. If you add in the non-prime inventory Amazon on Roku is light-years better than Netflix and includes the ability to add e.g. HBO channels, etc.