News for hackers. Stuff that matters.

A comment on Rely your web startup on Rackspace Cloud? Think again. Parent comment

Re:Rely your web startup on Rackspace Cloud? Think again by nl on Wednesday September 01, 2010 @01:47AM (#1651969)
is it reasonable to shutdown a suspect case of abuse without giving time for the service provider to investigate and respond to this case?

Yes, if there are enough complaints and harm that may come from it is serious enough.

[ Parent | on HN ]
Re:Rely your web startup on Rackspace Cloud? Think again by chopsueyar on Wednesday September 01, 2010 @08:10AM (#1652515)
So, the writer of the article had one complaint. The forms cannot take passwords.

A second complaint, without any investigation, would result in the termination of his account and destruction of data.

That is not reasonable.

[ Parent | on HN ]
Re:Rely your web startup on Rackspace Cloud? Think again by epochwolf on Wednesday September 01, 2010 @10:42AM (#1652899)
> So, the writer of the article had one complaint. The forms cannot take passwords.

We don't know this. We have no idea how many complaints rackspace has against this guy. It could be one or it could be dozens.

[ Parent | on HN ]