They did, it was called SpoonRocket. I loved it, you could get a decent meal delivered in under 5 minutes. But they failed horribly because the economics just don't work out [0].
https://techcrunch.com/2016/03/15/spoonrocket-shuts-down/ [0]
I wouldn't describe that as "failing horribly". They just couldn't raise money. I was under the impression that they were turning a profit. Maybe this article isn't accurate, do you have other information? I'm actually quite interested in this story, seems like a cool idea but I imagine the financial side of this needs to be really well managed. So many possible places that costs could get away from you.
We've (https://myaccio.com/) been running as a premium delivery service in Victoria, BC for a few years. Instead of taking a 25-30% discount from restaurants we were marking items up by 20%. We deliver mostly from the "good" restaurants who can't afford to take a 25-30% hit just to provide delivery. While this was turning into a good lifestyle business, delivering food when you don't control all the variables is extremely hard (and not exactly profitable at a small scale).
What we ended up making was "The Kitchen by Accio". It's high end delivery food made by extremely talented chefs. There are four concepts to choose from each with its own head chef. We launched just over 3 weeks ago and things are going pretty well so far. We still deliver from other restaurants but we've noticed that a growing population of our "regulars" are starting to just order from The Kitchen.
ADDED: As others have pointed out, you can put together something that's effectively managed like a high-end food court. But it seems as if the economics are tough.
I'm surprised they haven't grown or expanded more. I think it's such a great model, but then again who knows what the logistics is like especially in a larger city.
* Eat in the store (self-serve "hot bar") * Take home already cooked, heat and eat * Take home meal kit, cook at home
https://www.wholefoodsmarket.com/department/prepared-foods
Add in Amazon Fresh for home delivery of most of the above, and they seem to have a covered most of the options.
Just want to point out that these things are not new at whole foods. I can recall eating at the hot bar 3+ years ago, and they've always had take home already cooked items as well.
Maybe once kitchen automation technology gets there this can be a workable model.
[1] https://techcrunch.com/2017/05/26/on-demand-food-startup-spr... [2] https://techcrunch.com/2016/03/15/spoonrocket-shuts-down/
I'd imagine they'd open this in - say Fremont - and deliver to the entire bay area.
It would be great, because I could order Mexican food for me, Indian food for the wife, and the kids could have a couple hamburgers.
Seems like something Amazon would be good at.