Re:Pricing low-touch SaaS
by ghein on Tuesday February 27, 2018 @06:25PM
(#16479122)
Just limit the number of environments and keys that can be managed on each tier. 3 environments and 5 keys at the low end, 20 and 50 at the high end with a "call us" option for super heavy use.
Even if you can't rate limit in your current release it's in the license and when you can you move people up to a higher tier. This solves the issue of charging larger customers more without them getting more value.
Unlimited number of users, files, etc should never be part of a public pricing tier. Fine for a negotiated agreement with an enterprise that has a definite period - it's a great thing to concede to close an enterprise deal and should be essentially costless. When it is in a public price list it makes larger sales much, much harder.
Even if you can't rate limit in your current release it's in the license and when you can you move people up to a higher tier. This solves the issue of charging larger customers more without them getting more value.
Unlimited number of users, files, etc should never be part of a public pricing tier. Fine for a negotiated agreement with an enterprise that has a definite period - it's a great thing to concede to close an enterprise deal and should be essentially costless. When it is in a public price list it makes larger sales much, much harder.