Hmm... you might be right there. I thought packages would be simpler (and I know basecamp charges a flat $99 - I'd be afraid of large enterprises coming along and placing more than $99 worth of infrastructure costs on me).
I know Jira, for example, has a low rate package for the first 10 users (basically like a paid trial), and then the pricing switches to per-user and it ramps up quickly.
Maybe A/B test it or something - I guess I take a very simplistic approach where I see the numbers on the page, assume they are per user and the run away before reading the small print.
Good luck with the service!
> assume they are per user and the run away before reading the small print.
LOL, that could be a problem. I could at least draw attention to the fact that these are packages and NOT per user pricing in a more obvious way.
e.g. Maybe replace $29.99 for 10 users with $2.99 per user (with a minimum sign up of 10 users)?