Yes, and as in your web example, the economic dynamics can sometimes point the other way, providing a strong incentive to maintain compatibility with an installed base that's not really under the service operator's control.

People providing services can argue a lot about the limitations for them of this situation and the advantages of having more control:

https://signal.org/blog/the-ecosystem-is-moving/

http://paulgraham.com/road.html

(Analemma_'s comment elsewhere in this thread also expresses this.)

But it also comes at a cost to users' power and autonomy:

https://www.gnu.org/philosophy/who-does-that-server-really-s...