If you have only one or two positions open, have no trouble finding applicants, why not give a test that has a 5% pass rate if that means you end up with 6 people to choose from and still have to turn people away? What would the advantage be of making it easier just so you would have to review and turn even more people away?

We aren't looking for someone that has to be told repeatedly to read the entire ticket and actually do everything in it. We're looking for detail-oriented people.

And we find them. It's so much easier to work with them.

that's a super regular bar that anyone who's moderately able to program or learn new things should be able to jump over easily. details are important in a technical field.