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A comment on Ask YC: Part-time consulting while working on a startup, good idea?. Parent comment

Re:Ask YC: Part-time consulting while working on a startup, ... by prakash on Monday April 14, 2008 @04:12PM (#163454)
Services is expensive, but you should be billing for some of those things like off-the-clock support, documentation, research, etc.
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Re:Ask YC: Part-time consulting while working on a startup, ... by tptacek on Monday April 14, 2008 @06:48PM (#163565)
Depends on the customer, but we never bill for rustproofing. Get used to bending over backwards for people who pay you now; good survival skill. Truism: it's the perception of customer service that people appreciate, not the execution of it.
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