Re:Allstate uses social media to check claims
by CPLX on Thursday February 01, 2018 @03:20PM
(#16285490)
> The first one was where a customer was paralyzed. A social media search helped confirm the information more quickly through pictures of the customer in a wheelchair
This seems highly dubious. Are they really using information like this to decide to pay a claim? It's pretty easy to put someone into a wheelchair and take a video of it.
The flip side of that is that it's pretty challenging to take video of a paralyzed person playing basketball. It seems clear that the use of this is going to be biased in one direction.
This seems highly dubious. Are they really using information like this to decide to pay a claim? It's pretty easy to put someone into a wheelchair and take a video of it.
The flip side of that is that it's pretty challenging to take video of a paralyzed person playing basketball. It seems clear that the use of this is going to be biased in one direction.