When are Lyft and Uber going to add a “refund” button within their app?

Re:When are Lyft and Uber going to add a “refund” button wit... by EdJiang on Thursday February 01, 2018 @01:16PM (#16284212)

Uber actually already does this on occasion. Request a refund from My Trips > Trip > I would like a refund. Depending on your reasoning, and the details of the trip, it may issue a refund automatically.

For a cancellation fee, I’ve definitely gotten an automatically issued refund in the past.

Disclosure: I work at Uber.

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Re:When are Lyft and Uber going to add a “refund” button wit... by lhorie on Thursday February 01, 2018 @01:32PM (#16284391)

Huh, I did not know about this. I just tried with a recently cancelled trip and it did issue an automatic refund. Only nit: the option that gave me the refund is called "Problem with cancellation fee", not "I would like a refund".

TIL, thanks!

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Re:When are Lyft and Uber going to add a “refund” button wit... by chipmonkey75 on Thursday February 01, 2018 @01:50PM (#16284547)

Does this require or allow confirmation from the driver? I would think that an easy two-person agreement would make this super fast... you should only need to involve a central party if the (would-be) driver and passenger don't agree on the refund. (I suppose this would only matter in cases where the driver was already identified and involved, but still).

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