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Re:Software Complexity Is Killing Us by lmm on Tuesday January 30, 2018 @06:38AM (#16264489)
> what made it a killer app was that it took the best of the IRC experience and made it a universal experience between devices and browsers

A post ago you were saying users didn't care about mobile apps.

> Plus it can use a company's SSO

So can IRC, so can HipChat, that wasn't the issue.

> When it first came out, it was also not very complicated. I remember when it didn't have reactions or threads, but it was a breath of fresh air after having come from using things like HipChat and Gchat, both of which were pretty dreadful.

They were dreadful in the UX department. Slack and HipChat in particular are indistinguishable at the feature level.

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