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A comment on Monthly Amazon Prime membership fees are about to increase. Parent comment

Re:Monthly Amazon Prime membership fees are about to increase by jrochkind1 on Friday January 19, 2018 @01:15PM (#16188383)
If their terms _guarantee_ 2-day shipping to contiguous US, does that mean there's some recourse to a customer when that is not met? Cause it is routinely not these days for many people I know.
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Re:Monthly Amazon Prime membership fees are about to increase by sokoloff on Friday January 19, 2018 @01:36PM (#16188541)
Every time Amazon misses a guaranteed delivery date, I send a quick note to customer care and get a free month of Prime added to my account. Takes under a minute and I've never had to even respond a second time to one of these threads.

There are times when 2 days is not the guarantee, which is slightly annoying, but for most items, 2 days is.

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