Except that the OP was complaining that some items advertised aren't deliverable to Hawaii at all, not that they are deliverable with delays: "I couldn't get them to send me an xbox controller in Hawaii."

I don't really understand the instinct to jump on people complaining about receiving sub-par service compared to the promise given to them when they signed up. Amazon makes an absurd about of money, they could almost certainly do a better job here.

Except your being selective about what he said.

>I'm considering putting together and sharing a script that could check your order history and delivery dates. They tend to give a free month of credit for late deliveries, but if I could show them "Well out of 12 months I've had late deliveries every month this year" I should just get the service for free.

I'm talking about that bit.

Edit: I assumed he expected two day delivery. In his comment below he says he understands it's 3-7 and many come in 8-12, so my mistake.

They advertise 3-7 business days. For the past 3 months it's been more like ~8-11 business days. Nobody here has unrealistic expectations.

USPS would be much faster if they just dropped it in the mail within a couple days. It would also cost less than fedex overnighting items after waiting 2 weeks.

Indeed. It's gotten to the point that if I want something fast, I'll actually avoid Amazon and instead find some merchant who will ship the item USPS Priority Mail which is very reasonably priced and reliably arrives in 3 days.

The biggest problem are merchants that for some reason insist that they can only use UPS/Fedex, which is a complete ripoff to Hawaii. I don't understand how they get any business for their "ground" service here, given that it's usually about the same price as 2-day air but takes a week.

Well I'm with you there. I assumed you were talking about 2-day delivery, my mistake.