This certificate is geared towards CS, Mathematics, or Engineering students or enthusiasts or self taught programmers and engineers. The job: Application Support Analyst, IT Analyst, Tech Support Analyst... You'll find the job descriptions on Indeed.com..... If you are currently an "IT major" you may learn some of this material as part of your major coursework. Otherwise, calling it "IT Support" would be very misleading for someone like me who has done Help Desk/Desktop/ Networking/System Administration/ Networking security for the past 13 years with MCSE, COMPTIA, and Cisco certifications and I'm giving someone advice as for as which path to follow.

Now with that said, a "job" consisting of these skillsets is more of a TIER III/IV in IT Support, but can serve as entry level experience for DevOps for CS or engineering functionaries (CS grads and self taught).Especially someone like me who already has technical IT experience and it is a requirement that I am versed in at least one scripting language and some automation scripts and tools.

My advice....this certificate was formulated as a gateway to DevOps, technical support, not "IT Support," in the traditional sense. You won't receive calls about not being able to retrieve emails, paystubs, lost files, identity management and access. However, if an internal company app or the companies software product is buggy, that's where you start. "Back-end IT Support" would be more accurate.