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A comment on COTA: Improving Uber Customer Care with NLP and Machine Learning. Parent comment

Re:COTA: Improving Uber Customer Care with NLP and Machine L... by divs1210 on Saturday January 06, 2018 @06:25PM (#16088068)
I want a refund, but am unable to get through the bots to actual people who might be able to help me.

What would you do in my situation?

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Re:COTA: Improving Uber Customer Care with NLP and Machine L... by volgo on Saturday January 06, 2018 @10:56PM (#16089046)
Honestly their bots are pretty good about giving back refunds - I've never had problem
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