It would be nice if instead there was a discussion about the intrinsic value of free speech in society, and how the open marketplace of ideas has a pretty impressive track record.
But to not have the discussion in the first place because of this meme of free speech solely being a citizen/government issue and not a concept in itself is a damn shame.
If you want free speech, you must foster a society in which it can exist without being exploited to coerce masses of people to think in the way you want them to by deceptive means.
So in this way, crying free speech in the streets is useless until people start preventing themselves from falling under the corrosive spells of populists.
I think you're getting it backwards, you can't reverse engineer a perfect society to cradle free speech, the society advances and becomes less violent through more speech.
Going back to the original point though, I think that it's totally fair to discuss freedom of speech alongside twitter as the company has in the past used it in their PR for positive gain. I actually agree that twitter is private and can enforce or ban what they like. What I don't agree with is thought-terminating cliches like not being able to discuss it because of the narrow view that freedom of speech is solely a citizen/government relationship.
In saying that, thank you for expanding on your thoughts.
Has it ever occurred to anyone parroting this that you can discuss the actual concept of freedom of speech outside of the sphere of influence the government has on it?