A call from someone calling in via a VOIP line that was effectively out of country, yet pretending to be the neighbor. Corroboration is a good thing, and based on my (first hand) knowledge of what information shows up on a 911 dispatchers screen about call origin, should have prompted more 'skepticism'. Little details like "it's a one story house" (when in fact it's two story), and the like.

> But the person most at fault here is the one who lied and called in SWAT in the first place.

This I absolutely agree with.