I can't speak for Canada, but coming from a nation with a similar health care system I can pretty comfortably say that you or your friend are lieing. No one has a months long waiting time for a broken arm, the vast majority would be treated in hours at worst.

> Beloved... I'm sorry, I just can't get past that word. It's so out-of-place.

Many people around the world would describe their government institutions that way, healthcare is a common one but you'll also see things like the BBC or public transit systems held in similar regard.