Re:We’re sorry, and we’re not rolling out the fees change
by davidgerard on Wednesday December 13, 2017 @04:40PM
(#15917928)
Not sure it was graphs. I think #4 creator Amanda Palmer posting in open revolt asking her patrons to sign up for email so they could follow her somewhere else might have helped:
https://www.patreon.com/posts/15819420
It turns out the whales remember when they were minnows.
Re:We’re sorry, and we’re not rolling out the fees change
by actualanswer on Wednesday December 13, 2017 @04:29PM
(#15917843)
This isn't the Enterprise. Did you take a look at the people who run Patreon? I'm sure they are more shattered that people lost patrons than the fact that Patreon themselves lost money. They had good intentions - to get the creators paid 95% but they executed it poorly.
Re:We’re sorry, and we’re not rolling out the fees change
by chipotle_coyote on Wednesday December 13, 2017 @03:23PM
(#15917328)
Maybe, but if you poke around Graphtreon for a while and just look at the dropoffs in terms of patron counts and revenue from the time of the announcement until today, they're noticeable but they're not "OMG our world is on fire." (It's useful to click "Start on Zero" when that option is there, so you have a better visual representation of the actual drop.) Patreon could certainly have afforded to wait and see what happened after the change rolled out.
This is certainly a business decision, but image is part of their business, and part of their image is, ostensibly, listening to creators.
I’m willing to bet that this rollback is because Patreon leadership and Sr. Managers woke up Monday morning, took a look at their metrics and KPIs and nearly had a heart attack. It probably looks like a nice upward trend for a long time then a massive spike down after the announcement.
Always follow the money.