Re:Stop Using Excel, Finance Chiefs Tell Staffs
by jandrese on Wednesday November 22, 2017 @09:04AM
(#15756813)
The problem is switching would mean transitioning to a generalized system that they would have to work around. The Excel system looks like a nightmare to the HN crowd, but it was built around their business processes. It's basically a boutique app designed specifically for their job, it would be very hard to find a general product that does the job as well.
I've seen this a lot where a consultant will swoop in and tell them that they need to use Peoplesoft or something and the organization spends millions of dollars and years of retraining to get a system that has a lot more friction in their actual workflow and is never quite as good for getting the job done.
Of course there are often side benefits that can't be overlooked, like a much more sane backup solution, interoperability with other providers, etc... But in the end most of the employees will tell you straight up that the old system was better. Too much of the domain knowledge was baked into the old system and doesn't make the transition to the new system.
I've seen this a lot where a consultant will swoop in and tell them that they need to use Peoplesoft or something and the organization spends millions of dollars and years of retraining to get a system that has a lot more friction in their actual workflow and is never quite as good for getting the job done.
Of course there are often side benefits that can't be overlooked, like a much more sane backup solution, interoperability with other providers, etc... But in the end most of the employees will tell you straight up that the old system was better. Too much of the domain knowledge was baked into the old system and doesn't make the transition to the new system.