This is why I qualified with "widespread". All the exchanges have poor support, and all of them have haters. It wasn't long ago that even seemingly knowledgeable people were urging people to get out of Poloniex because they were about to be the next Gox. Nothing yet, in fact they've gotten better likely because the exodus of many traders eased the support and scaling burden. Again, I don't mean to defend any exchange in particular, it is still the wild west and I'm sure a lot of shady stuff goes on. There's just a lot about the Bitfinex narrative that doesn't make a lot of sense, and it seems mostly because one guy has built a successful brand around beating his drum the loudest.

> It wasn't long ago that even seemingly knowledgeable people were urging people to get out of Poloniex because they were about to be the next Gox. Nothing yet, in fact they've gotten better likely because the exodus of many traders eased the support and scaling burden.

I have no idea what the truth is there, but this sounds a lot like "people said Y2K would be a big deal and spent millions fixing code and then nothing happened!"