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Re:The Cost Center Trap by Jtsummers on Monday November 20, 2017 @02:51PM (#15742660)
One of the best things about reading these books, IMO, is that I finally have the vocabulary to speak to management. Before I'd say the exact same thing, but I didn't know they had a term for what I wanted (value stream maps, for instance) and we couldn't communicate. Now that I can speak in management terms, they're listening to my inputs because we understand each other.

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