Re:The Cost Center Trap
by konpikwastaken on Monday November 20, 2017 @02:17PM
(#15742349)
Was just going to recommend reading this book, glad someone did already. Being in tech/IT, you will be able to identify each of the characters in your work environment at one point or another.
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One of the best things about reading these books, IMO, is that I finally have the vocabulary to speak to management. Before I'd say the exact same thing, but I didn't know they had a term for what I wanted (value stream maps, for instance) and we couldn't communicate. Now that I can speak in management terms, they're listening to my inputs because we understand each other.