The point was that the code is too big and complicated, even for some of the best engineers in the world.
The other thing to keep in mind is that Office documents are, in addition to being somewhat bloated internally, far more than just text. Think about all of the people writing things like documentation with hundreds of screenshots (all uncompressed BMPs), audio or video, etc. — and the people with those are far more likely to be at the kind of large corporations which expect value from their support contracts. There were multiple ways to deal with that problem but in general the easiest was switching to a 64-bit address space.
I routinely update single page Powerpoints with more than 4 MB, due to the background image or logos.
https://github.com/linker3000/Historic-code-PC-Pascal-and-AS...