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A comment on EA removes Battlefront 2 refund option as gamers mass-cancel pre-orders.

Re:EA removes Battlefront 2 refund option as gamers mass-can... by bluetidepro on Tuesday November 14, 2017 @11:01AM (#15696147)
Can mods update the title to the one of the site: "EA removes Battlefront 2 refund option as gamers cancel pre-orders en masse [Update: False alarm]" - Looks like this is actually not a problem.

> Update: As pointed out by PCGamesN, it appears the refund button is disabled for all pre-orders on EA’s Origin store – not just for Star Wars: Battlefront 2.

> While EA does indeed offer refunds for up to seven days after a pre-ordered game launches, the refund button only appears once the game is out. This means that anybody who wants to cancel their pre-order will have to go through the customer support chat by default.

> Or alternatively, wait for the refund button to show up once Battlefront 2 launches officially on November 17.

[ Parent | on HN ]
Re:EA removes Battlefront 2 refund option as gamers mass-can... by JamesUtah07 on Tuesday November 14, 2017 @11:12AM (#15696268)
I disagree. Disabling all refunds is an obvious obfuscation for disabling BF2 refunds.
[ Parent | on HN ]
Re:EA removes Battlefront 2 refund option as gamers mass-can... by cavanasm on Tuesday November 14, 2017 @11:22AM (#15696390)
The update is that refunds aren't disabled, the system has always worked in this particular way for pre-orders less than 7 days before launch, and nothing has changed. When the game launches, the refund function is available for 24 hours from first start up.
[ Parent | on HN ]
Re:EA removes Battlefront 2 refund option as gamers mass-can... by whamlastxmas on Tuesday November 14, 2017 @11:13AM (#15696286)
Did they change it today so this is how it works? Your quote doesn't really specify and I pretty much expect this sort of sneaky non-full-disclosure behavior from EA.
[ Parent | on HN ]
Re:EA removes Battlefront 2 refund option as gamers mass-can... by synicalx on Tuesday November 14, 2017 @05:52PM (#15700006)
I'd heard and seen screenshots on Reddit showing the button being present prior to all this happening, and then disappearing. Is that not the case?

EA's statement is not clear, it just says "the refund button only appears once the game is out" but doesn't clarify how long that has been the case. Knowing EA, that probably means "As of two hours ago, the refund button only appears once the game is out."

[ Parent | on HN ]