News for hackers. Stuff that matters.

A comment on Measuring UX with Google HEART Framework. Parent comment

Re:Measuring UX with Google HEART Framework by tobr on Friday November 10, 2017 @03:46PM (#15672864)
I don't think you're talking about measuring UX. You're talking about quantifying the business value of UX.
[ Parent | on HN ]
Re:Measuring UX with Google HEART Framework by ThomPete on Friday November 10, 2017 @05:08PM (#15673465)
No I am talking about not being able to measure UX unless you can quantify it. Otherwise it just becomes "what is art" discussion.
[ Parent | on HN ]
Re:Measuring UX with Google HEART Framework by nailer on Saturday November 11, 2017 @05:13AM (#15675717)
Yes but conversion isn't the only metric.

For a newspaper, you could also have whether users feel more informed, whether they are more informed, etc.

[ Parent | on HN ]
Re:Measuring UX with Google HEART Framework by ThomPete on Saturday November 11, 2017 @07:56AM (#15676144)
Conversion is exactly the metric there and btw have little to do with UX in this specific situation and everything to do with the quality of the content.
[ Parent | on HN ]
Re:Measuring UX with Google HEART Framework by nailer on Sunday November 12, 2017 @05:28PM (#15682943)
No it is not. You haven't provided supporting arguments, but I will anyway: you can sell newspapers with sensation and lies. Look at PCC vs Guardian on the Mark Duggan case.
[ Parent | on HN ]