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A comment on Measuring UX with Google HEART Framework. Parent comment

Re:Measuring UX with Google HEART Framework by ThomPete on Friday November 10, 2017 @03:02PM (#15672500)
You can't measure the quality of journalism in any quantifiable way if not to some quantifiable output.

Otherwise, it just becomes an art discussion which can be amusing but hardly something you can build a business on.

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Re:Measuring UX with Google HEART Framework by tobr on Friday November 10, 2017 @03:46PM (#15672864)
I don't think you're talking about measuring UX. You're talking about quantifying the business value of UX.
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Re:Measuring UX with Google HEART Framework by ThomPete on Friday November 10, 2017 @05:08PM (#15673465)
No I am talking about not being able to measure UX unless you can quantify it. Otherwise it just becomes "what is art" discussion.
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Re:Measuring UX with Google HEART Framework by nailer on Saturday November 11, 2017 @05:13AM (#15675717)
Yes but conversion isn't the only metric.

For a newspaper, you could also have whether users feel more informed, whether they are more informed, etc.

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Re:Measuring UX with Google HEART Framework by ThomPete on Saturday November 11, 2017 @07:56AM (#15676144)
Conversion is exactly the metric there and btw have little to do with UX in this specific situation and everything to do with the quality of the content.
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Re:Measuring UX with Google HEART Framework by nailer on Sunday November 12, 2017 @05:28PM (#15682943)
No it is not. You haven't provided supporting arguments, but I will anyway: you can sell newspapers with sensation and lies. Look at PCC vs Guardian on the Mark Duggan case.
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