Re:I bought a Switch from Nintendo and they threatened me wi...
by kharms on Thursday November 09, 2017 @09:20AM
(#15662552)
I cancelled my prime account after a string of issues, the worst of which I’ll summarize.
I bought a $1300 camera, received a $500 camera. Easy error, easy fix. I wish.
I had to call twice to initiate the return, call twice more to find out why a moth later I had neither a camera nor my money. Turns out the return was silently rejected. Why? “Wrong item returned.” No kidding! Had to call a fifth time to finally get this resolved, but at the end of that call I realized I was paying amazing $100 annually to fix issues that they caused.
I bought a $1300 camera, received a $500 camera. Easy error, easy fix. I wish.
I had to call twice to initiate the return, call twice more to find out why a moth later I had neither a camera nor my money. Turns out the return was silently rejected. Why? “Wrong item returned.” No kidding! Had to call a fifth time to finally get this resolved, but at the end of that call I realized I was paying amazing $100 annually to fix issues that they caused.