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Re:This Is How Amazon Could Invade the Pharmacy Business by analog31 on Tuesday November 07, 2017 @11:09PM (#15649856)
It should be easy for Amazon to start delivering my meds: Convince my employer. Right now, I walk two blocks to Target for new prescriptions, and I'm required to buy any refills from Express Scripts. My clinic also has a pharmacy on site that I could use. I'm betting that refills (i.e., stuff that's taken chronically) is the bulk of the prescription drug business, but it would be interesting to know if that's true or not. I don't see much fat to trim.
Re:This Is How Amazon Could Invade the Pharmacy Business by adventured on Wednesday November 08, 2017 @12:26AM (#15650082)
I suspect Amazon isn't overly concerned with trimming the fat in this case (Walmart took out a lot of what was left of that when they entered the business). At break-even in pharmacy, while not trimming so much as a dollar of fat, Amazon benefits big. Here's how:

- Increased shipping volume. This adds to their market leverage and it can bolster their own logistics business over time. Anything Amazon can do at scale, while at least breaking even, is a very big benefit to their flywheel.

- Another entry into the home, into a person's life. And in this case, a far more important one than most purchases. If Amazon can sell a 67 year old a prescription and get into her home, they're no doubt betting they can also sell her an artificial intelligence tool in the coming years (maybe it takes three years of advertising the Echo on the side of the prescription delivery box to convince the customer).

- It becomes a very sticky repeat business. People will stay with those so long as you don't treat them horrendously. That buys Amazon time to figure out new ways to make money in the segment. It may also be a long-term play on the fact that the US is guaranteed to increasingly shift to government healthcare, as the ACA or equivalent walks its way up the income ladder by necessity; Amazon may see an angle in that.

- Walmart is finally becoming a serious online competitor. They're growing at 2x the rate of Amazon, with about 1/3 the online retail sales. Walmart's online business appears to be kicking into another gear. They've got a $20 billion per year pharmacy sales business. Then there are obviously the other far larger pharmacy-centric giants (the big three have ~72% of the pharmacy business). Anything Amazon can do to press them all in that segment, is a win competitively. To grow at this point, Amazon has to take from everyone else, as US consumer spending is expanding relatively slowly.

Re:This Is How Amazon Could Invade the Pharmacy Business by phasecode on Wednesday November 08, 2017 @01:00AM (#15650194)
I would love to see Walmarts online growth split apart from the acquisition of Jet. Chance's are they are riding the coattail of that acquisition and once that drys up the only thing left is to spend a ton of money on customer acquisition to fuel "growth". Having both used Amazon and Jet, I find that Amazons customer support and checkout experience is significantly better then Jets.
Re:This Is How Amazon Could Invade the Pharmacy Business by snowpanda on Wednesday November 08, 2017 @05:19AM (#15651081)
Totally agree with what you said. I'd like to add that another part of the break-even game is that often all it takes is for your competitor to take one step in the wrong direction, for you to become profitable.

When Blockbuster (for example) took on streaming to compete with Netflix, not only were they far too late, but they also charged a fee for movies. People didn't bother because Netflix had unlimited streaming. They also had a poor catalog if I recall correctly. Too many mistakes.

Re:This Is How Amazon Could Invade the Pharmacy Business by chasd00 on Wednesday November 08, 2017 @10:09AM (#15653120)
don't forget the Blockbuster streaming deal involved ( a may have been originated by ) Enron of all things. It never had a chance in hell.
Re:This Is How Amazon Could Invade the Pharmacy Business by Turing_Machine on Tuesday November 07, 2017 @11:46PM (#15649959)
"I don't see much fat to trim."

Well, the obvious one is that Express Scripts probably isn't already sending you a package of other stuff every week or so to which a bottle of pills could be added at little or no increased cost, nor do they likely have the clout with shippers that Amazon does.

Yeah, not everyone gets an Amazon package every week, but enough people do that it's going to add up.

Re:This Is How Amazon Could Invade the Pharmacy Business by dannyw on Wednesday November 08, 2017 @02:05AM (#15650379)
How many people get weekly refills? I️ thought monthly would be a lot more efficient and common?
Re:This Is How Amazon Could Invade the Pharmacy Business by Turing_Machine on Wednesday November 08, 2017 @04:50AM (#15650962)
That's not the point. It doesn't have to be weekly, or even monthly. Whatever the frequency is, Amazon is somewhat likely to already have a package headed to the customer within that interval (much more likely that a dedicated prescription store, certainly).

The advantage is actually greater with less-frequent refills, as the probability of having another package they can piggyback on within an acceptable window becomes higher the less frequent the refills are.

Re:This Is How Amazon Could Invade the Pharmacy Business by phnofive on Wednesday November 08, 2017 @03:25AM (#15650617)
Express Scripts pushes 90 day supply as long as insurance allows it, I assume for this reason.
Re:This Is How Amazon Could Invade the Pharmacy Business by cperciva on Wednesday November 08, 2017 @12:50AM (#15650170)
Remember that Amazon loves low-margin businesses. You might not see much fat to trim, but I'm sure Amazon can save a few cents here and there.