The solution is to hire people that care about their job, or at least people who are accountable for their output.

Difficult in a supermarket checkout scenario though.

Hiring people who care and keeping them in that mindset is hard, especially at scale.

32.9% of U.S. employees "engaged" in workplace in February (2015)

http://news.gallup.com/poll/181895/employee-engagement-reach...

and from a 2014 report

http://www.aon.com/attachments/human-capital-consulting/2014...

There are signs that the employee value proposition is breaking down. Perceptions of internal brand alignment have decreased 4 percentage points in the last two years. More employees are saying positive things about their organization and striving to go above and beyond. Engagement overall has increased, but the global element signifying intent to “Stay” with their companies has shown no change. Employees are engaging more, but only a little over half see a long-term path with their current company and fewer see a compelling value proposition to keep their talents with the current company.

How about a chip and pin terminal playing Tetris? https://www.lightbluetouchpaper.org/2006/12/24/chip-pin-term...

Thank you for fulfilling my prophecy

By IT Staff, I mean (for example) developers writing risk management and trading systems, as well as support and infrastructure staff.