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Re:How Chatbots Can Help Your Small Business Stand Out by memburcar on Monday October 30, 2017 @10:32AM (#15585227)
If you found out you were speaking to a bot, would you feel betrayed by the company - does it have an impact on your brand's reputation?
Re:How Chatbots Can Help Your Small Business Stand Out by koslib on Friday November 03, 2017 @08:36AM (#15618649)
Actually, it's not that you'd be surprised or betrayed, as the company is expected to clearly note that you'll be talking with an AI-agent and not a human one