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A comment on No human genome has ever been completely sequenced. Parent comment

Re:No human genome has ever been completely sequenced by aroch on Tuesday October 24, 2017 @10:10AM (#15541627)
The new rapid kits (R3) have significantly worse performance than the R2 kits it seems.

I'm also extremely put off by how they handle support -- that is via a forum where they do their very best to barely answer anything

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Re:No human genome has ever been completely sequenced by daemonk on Thursday October 26, 2017 @02:42PM (#15561755)
I agree about their communication and support. It does seem like they put all their support behind the few big labs in the UK that are actively using nanopore (free R&D for them I guess). I get a sense of "if you can't get this to work, then you are just a bad scientist" vibe from them.
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