Buy a Sofa Online? Wayfair Is Counting on It

Re:Buy a Sofa Online? Wayfair Is Counting on It by alxvio on Monday October 16, 2017 @06:13PM (#15487078)

I purchased a $350 dresser from Overstock a few weeks ago. It arrived with ~10 pieces in ruins or had large visual defects. After giving Overstock a call, they sent out a box of replacement parts; however, they sent it to the wrong address. After another call, we finally got the parts. Of course, one of the replacement parts is also defective...

That's the last time I purchase furniture online.

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Re:Buy a Sofa Online? Wayfair Is Counting on It by unit91 on Monday October 16, 2017 @06:25PM (#15487157)

Same experience with Overstock when I bought a table. Three months and several frustrations later, I got the table and they offered me a 10% discount on my next furniture order. Needless to say, I'll never shop there again.

However, when my wife bought a chair on Wayfair, we didn't have any issues. I'd definitely do it again. It all depends on who you buy from.

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