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Re:Google is building an anti-Amazon alliance, and Target is... by panopticon on Friday October 13, 2017 @12:09PM (#15466847)
Yeah, cryptoz's experience goes totally against the grain with respect to all of my friend's and family's experience too. Although I do have issues with Prime from time to time, Amazon's customer service usually kicks me a discount or another month of Prime as recompense.

As a bit of an outlier, Google Fiber's customer service has been stellar for me though.

Re:Google is building an anti-Amazon alliance, and Target is... by sli on Friday October 13, 2017 @03:55PM (#15468807)
Yeah, all of my experiences with Amazon's customer service have been great. I usually have to Google the CSR chat link to find it, but I'd probably do that anyway.