Re:App will self destruct in 5 months:How Counterpath have s...
by epicide on Wednesday September 27, 2017 @02:57PM
(#15351129)
Again, the only time I think it's unfair is for people who bought v4 in May, for example.
I would hope that, for a period after it was known that v4 would not support High Sierra, they were given either a refund or a free upgrade to v5.
Re:App will self destruct in 5 months:How Counterpath have s...
by ProblemFactory on Thursday September 28, 2017 @10:35AM
(#15357371)
Something along the lines of "1 year of free upgrades, then upgrade pricing" is a good idea even without considering OS compatibility.
It keeps customers who bought just before a new release happy, and removes anxiety about whether you should wait until next release to buy.
Bria 4, released in May 2014[1], will not. It presumably runs on Mavericks (2013), Yosemite (2014), El Capitan (2015), and Sierra (2016), and possibly older releases, but not High Sierra.
The question is whether that's reasonable or not.
I don't know. I can understand being frustrated, for sure. That's also a pretty long lifecycle, with a clear upgrade path.
If you choose to update to High Sierra, knowing it breaks v4... maybe stay with Sierra?
I don't feel strongly about it, though.
[0] http://www.counterpath.com/counterpath-announces-release-of-... [1] http://www.counterpath.com/counterpath-launches-bria-4-softp...