Re:Sears's History Predicts Almost Everything Amazon's Doing
by mindcrime on Monday September 25, 2017 @09:51PM
(#15335581)
I'm with ya. I kinda like supporting B&N and I do to a point. I live near a store and I go in the cafe for coffee all the time, and I do wind up buying books and magazines there. But I just find nothing at all appealing about shopping on bn.com, even with my member discount and whatever.
Whoever is running their e-commerce operation really ought to be fired. Or if the lack of awareness is coming from higher up, somebody (CEO?) ought to be fired.
My ideal B&N experience: go to their site, find the book I like, purchase it for the same price as Amazon (usually the prices are the same), then go pick it up at the store. But no, I can't do that. If I want to pick it up in store, I have to pay the "in store" price (which is often at 10-20% higher). No thanks.