Re:Sears's History Predicts Almost Everything Amazon's Doing
by riffic on Tuesday September 26, 2017 @03:17AM
(#15336808)
Toll free numbers were developed in the 60s - https://en.wikipedia.org/wiki/Wide_Area_Telephone_Service
PHONE shopping.
Yes. Where you have a phone and call someone to place an order.
Digital switching and the 1800 (nationwide toll free) number developed in the early/mid 1980's I'm sure had an impact here...