Re:How Booking.com manipulates users
by skrebbel on Thursday September 21, 2017 @07:11AM
(#15302250)
> That's not exactly the fault of booking.com though.
> They can't really offer a lower price than booking.com and hotels.com due to contracts
See, it is the fault of booking.com. I'm not saying I'd have done it differently in their position, but their demand that hotels charge the same via booking.com as directly (even while booking.com gets a cut) is the direct cause of complicated reward schemes like this.
They also sometimes offer lower "member only" price for members of their reward scheme as a way to get around their contract (in that case the lower price they provide than booking.com is not public but only restricted to members so it's not a breach of contract).
That said, I don't use booking.com, I find their dark patterns too deceptive for me.