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Re:Reported difficulties getting help on Equifax's phone lines by sean2 on Wednesday September 13, 2017 @03:19PM (#15241644)
This is great advice and appears to be a good thing to do, but I just feel weird giving equifax money to protect me from fallout of their data breach. It feels like I'm rewarding them for losing my data.

I bet millions of Americans, who are suddenly aware of their vulnerability to credit fraud and learning about these options, are paying for requests and freezes.

Re:Reported difficulties getting help on Equifax's phone lines by mildavw on Wednesday September 13, 2017 @05:24PM (#15242835)
Yeah, it bugs me too. What about letting "natural consequences" befall Equifax (or rather its customers)?

I take no action now. Scammer gets a $10k loan from BigBank using my info. I get the bill and report it as fraud. Write a few letters to clear it up (http://www.kalzumeus.com/2017/09/09/identity-theft-credit-re...). BigBank will be out $10k and is now motivated to figure out a better way to make loans.

Re:Reported difficulties getting help on Equifax's phone lines by PaulHoule on Wednesday September 13, 2017 @08:42PM (#15244054)
Maybe that big bank should decide not to get credit reports from Equifax and not to send them data. It would be a way to show that self-regulation works before the government forces their hand.
Re:Reported difficulties getting help on Equifax's phone lines by cag_ii on Wednesday September 13, 2017 @06:51PM (#15243476)
I believe Equifax dropped the credit freeze charge due to the backlash [0]. The other reporting agencies may still charge however.

[0] https://www.nytimes.com/2017/09/12/your-money/equifax-fee-wa...

Re:Reported difficulties getting help on Equifax's phone lines by cr0sh on Wednesday September 13, 2017 @06:47PM (#15243455)
It didn't cost me anything to do a freeze with equifax; but I have heard of others paying. I am wondering if they only do it for free on those affected by the "hack"?

For the others, I had to pay - Transunion and Experian - $5.00 each; ChexSystems and Innovis were free also.

Re:Reported difficulties getting help on Equifax's phone lines by njarboe on Wednesday September 13, 2017 @04:00PM (#15242028)
Yup. P/E of Equifax way up next quarter.