HSBC is killing my business, piece by piece

Re:HSBC is killing my business, piece by piece by oneeyedpigeon on Monday September 04, 2017 @12:00PM (#15169052)

Their online banking is truly appalling, too. No full history of past payments to make a repeat payment easier. Weird distinction between 'current payments' (or whatever they call the default 'account' screen) and 'past statements' — seems like a hangover from the days when we used to get paper statements. Still a crazily short session timeout.

I would add to the list, but I can't login to my account at the moment since I don't have my bespoke HSBC 2FA physical device (despite having a far-superior, non-polluting equivalent on my phone...)

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Re:HSBC is killing my business, piece by piece by bradleyankrom on Monday September 04, 2017 @12:09PM (#15169113)

Oh man, that 2FA device... what a weird, weird product to deploy in this day and age. I still have mine somewhere.

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Re:HSBC is killing my business, piece by piece by Doctor_Fegg on Monday September 04, 2017 @04:23PM (#15170639)

That infernal physical device is the main reason why I switched from HSBC to Lloyds. Much happier since moving.

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Re:HSBC is killing my business, piece by piece by isostatic on Monday September 04, 2017 @06:29PM (#15171235)

I have no problem with a 2FA for sending money, but for just looking at my statement it's crazy. I too stopped using HsBC - after about 15 years (from when it was Midland bank), when that was introduced.

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Re:HSBC is killing my business, piece by piece by cool_username on Monday September 04, 2017 @04:08PM (#15170553)

> I would add to the list, but I can't login to my account at the moment since I don't have my bespoke HSBC 2FA physical device (despite having a far-superior, non-polluting equivalent on my phone...)

If someone banks and does 2FA on the same phone, if the phone gets hacked (malicious app) you have a big problem on your hands.

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