The problem with IoT isn't the backend. There are plenty of companies that figured out the servers, ingestion, security, dashboarding, etc.
The problem is all the nodes. Customers aren't going to replace equipment with newer systems just because it has IoT capabilities, which means you're attempting to retrofit machinery with sensors and connectivity. Or else you wait until the major chain customer has refreshed every single piece of equipment in every store. Set your calendar for 7-10 years and check back in.
For retrofitting, every single case is different, it's custom, and 90% of the time it's not easy. And, no, slapping a Raspberry Pi to the side of a milkshake freezer isn't the answer. Some products like Helium are closer, but an array of open-collector GPIOs isn't the answer either.
The only way to win here is to be highly vertical and close to your customers not only in business knowledge but actual integration with the equipment makers. I certainly don't see GE, MS, AWS, Google or anyone else really making the commitment to that kind of stuff.
Going from $10 to $1 a sensor didn't trigger any change. Not surprising when yearly maintenance/battery replacement/shipping/installation/network fee is circa $50/y per sensor and this economics didn't change. Big data didn't change anything, as the cost of storing info was already peanuts before.
>> 90% of the time it's not easy
Why ?
And maybe the right approach is a marketplace approach ?
Say i'm an someone who have created a node for fridge X, at my local town. allow me to upload designs of hardware(or maybe standard programmable hw, what makes sense), software, cables, documentation, maybe verification - and to sell them to anybody, easily.
And when someone orders such designs, the marketplace sends him everything fully working with simple installation instructions ?
Quite a bit of industrial stuff is one offs, were you have the only one(s) in existence. I've made devices for industrial use were the customer only needed 1-5 of them.
Making electronics survive those conditions is expensive and most people don't need that level of protection.
In my line of work, that's the complete opposite of what goes on. Ecosystems are closed for a number of reasons including patents, warranty, and liability.
Unless you work directly with the equipment maker and their circle of suppliers and customers, getting full approval along the way from every party (including the end customer who has no idea what's inside that black box), you're pretty much going to be on the outside.
What does this mean ? being a certified field engineer, with the explicit permission of IOT retrofitting ? And if so why ?
And assuming the equipment manufacturer is interested in a way of doing this, wouldn't he be interested in scaling and maybe some profit and other benefits(we'll probably find some benefits along the way) ?
First off, it will invalidate the warranty and cause many headaches for service personnel. Customers depend on that warranty and service network and many times it's part of the purchase contract.
Secondly, a lot of equipment is validated and approved by the customer before installation. For example, any piece of kitchen equipment that goes into a McDonald's has been validated and tested in their corporate kitchens before it's even allowed to approach an actual store. Modifications and retrofits are, again, not allowed without their permission. So unless you have a business relationship with McDonald's beforehand, you won't get the time of day from them.
Thirdly, there's no profit motive in it for the manufacturer. I've worked on systems where IoT subsystems can help with predictive maintenance (thereby minimizing emergency service calls and expensive downtime), but the cost of that system typically isn't passed on to the final customer price.
The risk aversion that some sysadmins feel towards changes is absolutely nothing compared to what floor managers want out of their technology. They want to never touch it ever. They want it to work and they want never having to ever think about it. This is perhaps the polar-opposite of what IIoT provides today, requiring constant configuration and security patches. And GE and others are still wondering somehow why the tech isn't taking off.
Indeed, I would extend that to all technology in general today --- software that seems to need constant updating and is in a state of flux, wondering what else is going to get broken with the next update, etc. Anything web-based has a particularly high churn. It's actually quite unsettling even for someone who isn't running an industrial process but just wants to use their computer to get stuff done.
The lifetime of a lot of industrial process equipment is measured in decades, and maintenance/downtime is very infrequent. Continuous reliability is more important than latest and greatest.
The point being, I see why constant updates are a necessity for anything Internet-connected - but it doesn't make me hate auto-updates any less.
> Continuous reliability is more important than latest and greatest.
For me, as a user and developer, this holds too, but what can one do. ¯\_(ツ)_/¯
They are prohibited from touching it because vendors of equipment that is part of the assembly line have contract clauses that can bankrupt them within hours when equipment fails and cannot be repaired or replaced within 2 hours, so they in turn forbid any changes.
All of your pretty analytics won't do jack if all you get back is -999. Things get complicated the closer you get to the metal, so systems are installed and configured to work, and then you back away slowly and don't breathe on it.
Eventually you have a plant full of things that look very similar from the front office, but once you dig in, all of the interesting stuff is completely different, and different in different ways.