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Re:Ask HN: Freelancers do you use a ticket system for clients? by steven_braham on Friday September 01, 2017 @05:59AM (#15147239)
It's a mix.

For example, I have taken over the Wordpress hosting and management of several existing websites. They pay me a fixed fee and from time to time I adjust some things for them.

And there also ongoing projects in development where people leave feedback.

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