Re:How Not to Sort by Average Rating (2009)
by kfriede on Wednesday August 30, 2017 @01:16PM
(#15133967)
What about a thumbs up, thumbs down, and a neutral? In the case of restaurants, there are plenty of places I've eaten where I wouldn't give them a thumb's up "best place ever", but also not deserving of a thumb's down "terrible."
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Re:How Not to Sort by Average Rating (2009)
by dredmorbius on Wednesday August 30, 2017 @01:27PM
(#15134085)
This really depends on how thick or thin the data are.
If any given option only gets a small handful of votes, then you might see a strong bias (favourable or otherwise) where neutral would be appropriate.
In Likert scale design (where favourability options >2), there's a strong debate over even or odd choices -- should someone be able to give a "meh" rating, or do you want to force a positive or negative, if even slight.
Hence, 3, 4, 5, 6, and 7 point (typically) scales.