It makes me sad to say, but I agree with this. Valve has largely given up their legacy of incredibly polished games that were worth the wait. Not only are they now content to sit back and allow the merchant/gambling/loot crate money flow in, they are actually neglecting their games. I remember the addition of a new gun (the R8) to Counter-Strike: Global Offensive that was so broken and unbalanced that it was clear the devs had never once started up the game and playtested the weapon before pushing the update to players.

It really is a sad state. Valve used to be the bastion of the gaming world, because players and other developers alike looked up to them as a role model of what it meant to care about releasing a good game, no matter what it took. That they would give it all up simply by allowing their reputation to languish - not with a bang, but with a whimper - really breaks my heart. I hope other game devs do not forget Valve's story and remember that there are customers and fans who really do respect and value when time, care, and true effort is put into making a game fun and meaningful, not just profitable.